FAQ

HelloYoga is a platform for live one-on-one yoga sessions with the world’s best yoga teachers. It’s just you and a yoga teacher in an online video call.

The yoga sessions are either 30 or 55 minutes and done on a live video call through the HelloYoga website or APP. You can use all devices for the sessions, if they have a camera and good audio quality. However, for the optimal experience we recommend you to use a laptop which has a bigger screen than your mobile.

You can do the session from the comfort of your own home – or just from anywhere that fits you! All you need is a 2,5×2,5 m space, a device, and internet connection. No equipment is required, but of course if you have a yoga mat and even some yoga blocks then bring it on!

No. HelloYoga is for everyone at any level.

HelloYoga teachers are highly skilled and from all over the world. Right now we have teachers from The United States, India, Argentina, Great Britain, and Spain and more to come. Common to all of them is that they are all minimum 200 hours yoga teacher certificated, they speak very good English, and love to teach yoga!

Most of the the teachers offer Hatha, Yin, Vinyasa, Ashtanga and a HelloYoga special called Freeform that is customized specifically for you.

A session is 30 minutes or 55 minutes. 30 minutes is suitable for a quick powerful session or just a short meditation to calm down during the day. 55 minutes is suitable for a full session with plenty of time to intro, poses and outro.

HelloYoga offers three different subscription plans. The prices differ slightly from country to country. These are our prices in the United States; $49 for 5 credits, $99 for 11 credits, and $149 for 17 credits. The credits you get in your subscription can be used to book yoga sessions with our teachers. Our teachers price their sessions themselves from 1 to 5 credits. This means that the amount of sessions you can take with your subscription depends on which teachers and sessions you book.

Since we have teachers from all over the world we strive to have available times around the clock.

HelloYoga works on all types of devices that has a “new” browser. Therefore, you can use computer/laptop, phones/tablets, and even your tv if it has camera and internet connection. We also have a dedicated iOS app. We recommend using your laptop for your yoga sessions to get the most optimal experience.

Just click here and tab in your name, number, email and choose a password. Then you are ready for yoga!

HelloYoga is subscription based, and payed up front per month.

It is easy! After creating a user, simply pick your preferred teacher, choose sessions length, type, and a free time slot.

They will show on your main landing page after logging in. You can’t miss it! Alternatively, go to “My sessions” in the menu bar when you are logged in.

Your previous teachers will figure on your main landing page. Just click on the profile and rebook your teacher! Easy.

You can book a teacher as early as 3 hours before session start, and you are able to book 7 days ahead. So, remember to check in occasionally to book.

You can do the session from the comfort of your own home – or just from anywhere that fits you! All you need is a 2,5×2,5 m space, a laptop and internet connection.

Lay your mat (if you have one) 2-3 meters from your device (preferably laptop).

Remember to enable your camera and audio before the sessions starts. You can test it on the landing page you reach after logging in.

You can cancel your booked session up till 12 hours before for free.

We don’t refund but we will give you another free session. Please contact support@helloyoga.com for help.

You can find our Terms & Conditions when you create your user or in the menu bar when your logged in.

Our business hours are Monday to Sunday from 9am to 17pm CEST. You can reach us on support@helloyoga.com or +45 2782 2525

Reset your password on the login page. The password needs to be 8 characters.

Please press refresh in the browser or try to log in again. When you login you should go straight to the session with teacher.

Your teacher might have connecting problems. Please write to support@helloyoga.com for help.

You will get another free session. Please contact support@helloyoga.com

To ensure a high quality of teachers our team does personal interviews and several test sessions with all the teachers before we allow access to the HelloYoga platform.

You will get another free session. Please contact support@helloyoga.com

It’s always important not to overdue your sessions and start out slowly. Be sure to communicate any injuries to your teacher so they can guide you the right way during your sessions.

HelloYoga is a platform that allow you to connect to the teachers from around the world and does not take responsibility if you should be so unluky to get an injury during af session.

You will get another free session. Please contact support@helloyoga.com